Luno: cryptoexchange overview:

Country:United Kingdom

Founded: N/A

Type:BTC

Actual Status: open

Luno Indicators
Trade Volume:

$B

Fee:

%

24H Change:

%

Orders:

Exchange Description
Luno is a UK-based Bitcoin exchange that offers wallet and exhcange services to multiple countries. Luno was formerly known as BitX.
Luno Latest Updates
July 17, 2018

Deposits to our FNB bank account in South Africa

THIS IS A SCHEDULED EVENT Jul 17, 03:30 - 05:00 UTCJul 16, 18:23 UTCScheduled - Due to scheduled maintenance being done at FNB, deposits made to our FNB bank account during 05:00 and 07:00 on Tuesday 17 July may be delayed. We expect deposits made during this time to reflect after 07:00 once the...

From: Luno
July 11, 2018

ETH/XBT candle charts on web display issue

Jul 11, 09:37 UTCIdentified - Our engineers have identified the issue and are working on a fix.Jul 11, 09:17 UTCInvestigating - We have identified that the candle charts on our ETH/XBT exchange page are not displaying correctly on web browsers. Our engineers are investigating. Updates to follow.

From: Luno
July 09, 2018

Bank withdrawals in Indonesia

Jul 9, 15:28 UTCIdentified - Due to a technical error with Mandiri Bank, some withdrawals made on Monday 9 July 2018 will be delayed. All further withdrawals should be processed as per our withdrawal schedule. Please view our full withdrawal schedule via the link...

From: Luno
July 02, 2018

Issue verifying phone numbers in Europe

Jul 2, 09:49 UTCIdentified - Customers using iOS devices are currently unable to add their phone number to their Luno accounts. Please use our website to add your phone number to your account instead. We are very sorry about the inconvenience. Our engineering department is aware of the issue...

From: Luno
June 26, 2018

SMS delivery issues in Nigeria

Jun 26, 12:23 UTCIdentified - We have identified that Nigerian customers requesting a password reset link by SMS are, in some cases, not receiving the password reset link. Our engineers are working with our SMS provider to resolve this issue. Updates to follow.

From: Luno
June 25, 2018

Delayed Ethereum sends

Jun 25, 12:57 UTCIdentified - Due to an increase in the gas cost of sends on the Ethereum network, as well as memory pool congestion, you may experience a delay when sending Ethereum from your Luno wallet. Our engineers are aware of the issue and working to resolve it. Updates to follow.

From: Luno
June 15, 2018

No withdrawals processed on public holidays in Nigeria

Jun 15, 07:31 UTCIdentified - We wish all our Nigerian customers a happy Eid.No bank withdrawals will be processed on Friday, 15 June or Monday 18 June.Withdrawals are processed each business day from Monday to Friday, excluding public holidays. You can find the withdrawal schedule...

From: Luno
June 11, 2018

Delayed withdrawals during Ramadan in Indonesia

Jun 11, 09:41 UTCUpdate - We are continuing to investigate this issue.Jun 11, 09:41 UTCInvestigating - All withdrawal requests submitted from Monday 11 June 2018 will be delayed while our bank is observing Ramadan. We will resume processing withdrawals from Tuesday 19 June 2018. Deposits remain...

From: Luno
May 29, 2018

No withdrawals processed on public holidays in Indonesia

May 29, 07:15 UTCIdentified - We wish all our Indonesian customers a happy Waisak Day on Tuesday, 29 May, and a blessed Pancasila Day on Friday, 1 June 2018.No bank withdrawals will be processed on these public holidays.Withdrawals are processed each business day from Monday to Friday, excluding...

From: Luno
May 23, 2018

Android app errors in Nigeria

May 23, 07:49 UTCIdentified - Our team has identified an error affecting some customers in Nigeria using our Android app. Affected customers will see an error message "insecure connection" using some functions within the app.We're aware of the issue and working on a fix. Updates to follow soon.

From: Luno
May 18, 2018

Slow account verifications in Nigeria

May 18, 07:38 UTCIdentified - We've identified some delays where automated verifications are failing, this means that we will need to manually verify your account which may result in some delays. Our team are aware of the issue and are working on a fix.

From: Luno
May 16, 2018

Bank withdrawals to FNB in South Africa

May 16, 13:53 UTCIdentified - Due to a technical error with FNB we've been unable to process the latest batch of withdrawals to FNB customers. Withdrawals requested today should clear in FNB bank accounts tomorrow morning. Updates to follow soon.

From: Luno
May 15, 2018

Bank deposits in Nigeria

May 15, 09:07 UTCIdentified - We've identified an issue affecting some customers in Nigeria using GT Collections to deposit NGN. Our team are aware of this and are investigating. Updates to follow shortly.

From: Luno
May 04, 2018

Delayed Ethereum send and receive transactions

May 4, 11:00 UTCIdentified - We've identified an issue causing Ethereum send and receive transactions to be slow, this only seems to be affecting a limited amount of customers. This will not affecting buying and selling.Our team are investigating urgently, updates to follow shortly.

From: Luno
May 01, 2018

Delayed Ethereum sends and receives

May 1, 09:57 UTCInvestigating - We are experiencing issues with on-chain sends and receives. We expect that the current delays will be resolved within the next 24 hours. Ethereum buys and sells continue to be instant as per usual. Thank you for your patience.

From: Luno
April 29, 2018

Bank withdrawals in Nigeria and Indonesia

Apr 29, 15:02 UTCIdentified - Withdrawals in Nigeria and Indonesia will not be processed on 1 May 2018 due to the public holiday, unfortunately banks do not process withdrawals over weekends or public holidays. Withdrawals requested will be processed on 2 May 2018.Please view our full withdrawal...

From: Luno
April 26, 2018

Bank withdrawals in South Africa

Apr 26, 07:12 UTCIdentified - Withdrawals in South Africa will not be processed on 27 April and 1 May 2018 due to the public holidays, unfortunately banks do not process withdrawals over weekends or public holidays. Withdrawals requested will be processed on 2 May 2018. Withdrawals requested...

From: Luno
March 26, 2018

Delays in sending BCH (Bitcoin Cash)

Mar 26, 16:06 UTCIdentified - We’re currently unable to process BCH (Bitcoin Cash) sends. We expect to have this technical issue resolved in the next 24 hours. Thank you for your patience. We will update you here once BCH sends are processed as per normal again.

From: Luno
March 20, 2018

Inability to send email notifications

Mar 20, 16:41 UTCIdentified - Our systems are currently unable to send emails. We are investigating the cause and will post another update as soon as we have found a solution.

From: Luno

Degraded performance on buy and sell orders

Mar 20, 04:56 UTCResolved - Our team confirms that there are no longer any errors being generated, thanks for everyone's patience.Mar 20, 04:36 UTCIdentified - Some customers may see errors when trying to buy or sell digital currency, our team are investigating urgently.

From: Luno