Luno: cryptoexchange overview:

Country:United Kingdom

Founded: N/A

Type:BTC

Actual Status: open

Luno Indicators
Trade Volume:

$B

Fee:

%

24H Change:

%

Orders:

Exchange Description
Luno is a UK-based Bitcoin exchange that offers wallet and exhcange services to multiple countries. Luno was formerly known as BitX.
Luno Latest Updates
October 02, 2018

Bank withdrawal delays in Nigeria

Oct 2, 07:37 UTCIdentified - Due to a technical issue with the bank, some withdrawals requested by our Nigerian customers may be delayed.As of today, 2nd October 2018, bank withdrawals will be processed on a first-come-first-served basis. We’ll try our best to stick to the current withdrawal...

From: Luno
October 01, 2018

Unable to submit support tickets

Oct 1, 09:28 UTCIdentified - We've identified an issue where customers are unable to submit tickets via the Help Centre (luno.com/help)Our team are aware and are working on the issue.Please use the app to submit a ticket via the Support Centre until we can resolve this.

From: Luno
September 28, 2018

Slow bank withdrawals to FNB customers in South Africa

Sep 28, 14:27 UTCIdentified - Withdrawals requested to FNB today have had to be routed via Standard Bank as there was a technical issue with FNB this afternoon. This will result in slower than normal withdrawals to FNB as bank clearance times will now apply. We will resolve this incident once we...

From: Luno
September 24, 2018

Delayed bank withdrawals in South Africa

Sep 24, 06:05 UTCIdentified - Withdrawals in South Africa will not be processed on 24 September 2018 due to the public holiday, unfortunately banks do not process withdrawals over weekends or public holidays. Withdrawals requested will be processed on 25 September 2018.Please view our full...

From: Luno
September 13, 2018

Exchange and Instant Buy and Sell maintenance

THIS IS A SCHEDULED EVENT Sep 13, 18:00 - 19:00 UTCSep 13, 12:10 UTCScheduled - Our team will be doing maintenance on the Exchange starting at 18:00 UTC today. This maintenance will cause around 15 minutes of Exchange downtime. Services such as Instant Buy and Sell may be affected on the...

From: Luno
September 07, 2018

Delayed withdrawals for FNB customers in South Africa

Sep 7, 14:13 UTCIdentified - Due to a technical issue with First National Bank (FNB), withdrawals to FNB accounts are delayed and will likely not reflect in customer accounts today.

From: Luno
September 04, 2018

GT Collections deposits in Nigeria

Sep 4, 15:19 UTCIdentified - We've identified an issue affecting some Nigerian customers making use of GT Collections. An error may occur when trying to process a deposit from GT Collections to your NGN Luno Wallet, please make use of PayU until we can resolve this with GT Bank.Updates to...

From: Luno
August 30, 2018

Delayed bank withdrawal in Malaysia

Aug 30, 08:02 UTCIdentified - Withdrawals in Malaysia will not be processed on 31 August 2018 due to the public holiday, unfortunately banks do not process withdrawals over weekends or public holidays. Withdrawals requested will be processed on 3 September 2018.Please view our full withdrawal...

From: Luno
August 27, 2018

Degraded SMS delivery in South Africa

Aug 27, 19:24 UTCResolved - SMS delivery rates have returned to normal.Aug 27, 18:47 UTCIdentified - We've identified an issue affecting SMS delivery to our South African customers. This will affect customers trying to verify new numbers during the sign up process as well as some transaction SMS...

From: Luno
August 22, 2018

Slow bank deposits in Nigeria

Aug 22, 08:22 UTCIdentified - There will be a slight delay with GTCollection deposits made on 22 August 2018. This is a temporary incident which we hope to see resolved during the day. Please make use of the PayU option to deposit NGN to your Luno wallet.Updates to follow.

From: Luno

Delayed bank withdrawals in Indonesia and Malaysia

THIS IS A SCHEDULED EVENT Aug 22, 00:00 UTC  -  Aug 23, 00:00 UTCAug 17, 07:35 UTCScheduled - Withdrawals in Indonesia and Malaysia will not be processed on 22 August 2018 due to the public holiday, unfortunately banks do not process withdrawals over weekends or public holidays....

From: Luno
August 17, 2018

Delayed bank withdrawal in Indonesia

Aug 17, 07:33 UTCIdentified - Withdrawals in Indonesia will not be processed on 17 August 2018 due to the public holiday, unfortunately banks do not process withdrawals over weekends or public holidays. Withdrawals requested will be processed on 20 August 2018.Please view our full withdrawal...

From: Luno

Slow Ethereum Send Transactions

Aug 17, 07:14 UTCMonitoring - We've identified an issue which has caused some Ethereum send transactions to be slow. Our team have implemented a fix which we're monitoring closely.Updates to follow.

From: Luno
August 15, 2018

Verification delays in Nigeria

Aug 15, 14:26 UTCIdentified - Please note that we are currently unable to automatically verify our customers in Nigeria to Level 1 due to a technical issue with our verification partner, Seamfix. As a result, there may be some delays while waiting for your account to be verified. Kindly bear...

From: Luno
August 08, 2018

Delayed bank withdrawal in South Africa

Aug 8, 14:53 UTCIdentified - Withdrawals in South Africa will not be processed on 9 August 2018 due to the public holiday, unfortunately banks do not process withdrawals over weekends or public holidays. Withdrawals requested will be processed on 10 August 2018.Please view our full withdrawal...

From: Luno
July 20, 2018

Card deposits in Europe

Jul 20, 08:00 UTCIdentified - We've identified an issue causing card deposits to be unavailable in Europe. Our team is aware and working on the issue. Updates to follow.

From: Luno
July 19, 2018

Bank withdrawals in Malaysia

Jul 19, 06:51 UTCIdentified - Bank withdrawals are unfortunately being delayed due to a technical issue.We expect withdrawals to resume processing on Friday 20 July.Updates to follow.

From: Luno
July 17, 2018

Deposits to our FNB bank account in South Africa

THIS IS A SCHEDULED EVENT Jul 17, 03:30 - 05:00 UTCJul 16, 18:23 UTCScheduled - Due to scheduled maintenance being done at FNB, deposits made to our FNB bank account during 05:00 and 07:00 on Tuesday 17 July may be delayed. We expect deposits made during this time to reflect after 07:00 once the...

From: Luno
July 11, 2018

ETH/XBT candle charts on web display issue

Jul 11, 09:37 UTCIdentified - Our engineers have identified the issue and are working on a fix.Jul 11, 09:17 UTCInvestigating - We have identified that the candle charts on our ETH/XBT exchange page are not displaying correctly on web browsers. Our engineers are investigating. Updates to follow.

From: Luno
July 09, 2018

Bank withdrawals in Indonesia

Jul 9, 15:28 UTCIdentified - Due to a technical error with Mandiri Bank, some withdrawals made on Monday 9 July 2018 will be delayed. All further withdrawals should be processed as per our withdrawal schedule. Please view our full withdrawal schedule via the link...

From: Luno